Cookies Policy

Last Updated: November 2023

All terms not defined in this Cookies Policy have the same meaning as in our Terms and Conditions

Introduction

We kindly request that you carefully read this Cookies Policy, as it contains crucial information about our identity and our utilization of cookies or similar technologies on our Website. It is important to consider this policy in conjunction with our Privacy Policy, which outlines the reasons and methods behind the collection, storage, usage, and sharing of personal information. Additionally, it addresses your rights concerning your personal information and provides details on how to contact us should you have a complaint.

Our website

This Cookies Policy relates to your use of our Website, the homepage of which is accessible via the following link: https://onlymonster.ai/, and your use of our OnlyMonster Browser Extension and Chrome Extension.

Throughout our Website, we may link to other websites owned and operated by third parties to make additional products and services available to you. These other third-party websites may also use cookies or similar technologies in accordance with their own separate cookie policies (each and collectively “External Party Cookies”, as applicable). For privacy information relating to External Party Cookies and these other third-party websites, please consult their cookie policies as appropriate.

Cookies

A cookie is a small text file that is placed onto your device (e.g. computer, smartphone, or other electronic device) when you use our Website. We use cookies and other similar tracking technologies such as single-pixel gifs, web beacons, action tags on our Website. These help us recognize you and your device and store some information about your preferences or past actions.

For example, we and any of our service providers that also use cookies on our behalf (“Service provider Cookies”), as further detailed below, may collect data on and monitor your activity, including without limitation how many times you visit the Website, which pages you go to, traffic data, and location data. This information, amongst other benefits (as further detailed herein), helps us to build a profile of users of our Website (each and collectively the “users”, as applicable). Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our Website features may not function as a result.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

Our use of cookies

We and our third-party service providers (as further detailed below) use cookies and other similar tracking technologies such as web beacons, action tags, single-pixel gifs on the Website for various reasons (all of which a further detailed below) including without limitation to:

recognise you whenever you visit this Website (this speeds up your access to the Website as you do not have to log in each time);
obtain information about your preferences and use of our Website;
keep track of the items stored in your shopping basket and take you through the checkout process;
carry out research and statistical analysis to help improve our Website and to help us better understand our users’ requirements;
to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our Website and to otherwise improve the functionality of the services we provide you;
target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests;
display messages which offer a selection of products and services based on what you are viewing on our Website, which are presented to you when you visit other selected websites, which is also known as online behavioural advertising;
make your online experience more efficient and enjoyable;
store your acceptance of the Privacy Policy, Cookies Policy and Website terms and conditions, without which access is not granted to our Website; and
remember your language and country of choice and presenting relevant content.

For further information on cookies generally visit www.allaboutcookies.org.

Types of cookies

The cookies we place on your device fall into the following categories:

“Strictly necessary cookies”, means cookies that are essential for you to be able to navigate our Website and use its features. Without these cookies, the services you have asked for could not be provided.

“Performance cookies”, means cookies that collect information about how you use our Website, e.g. which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous and is only used to improve how our Website works.

“Functionality cookies”, means cookies that allow our Website to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

The table below provides more information about the cookies we and our third-party service providers use and why.

Cookie name	Cookie type	Owner	Purposes
onlymonster_session	functionality	7 days	employed to manage user sessions. They help maintain user state and authentication information throughout a user's visit to a website.
crisp-client	necessary	6 monts	required so that the Crisp Chat works and is able to restore a visitor message history. Without those cookies, the customer would have a new chat session everytime he switchs to a new page, trigger messages would fire multiple times, and the chatbox would behave erratically. Note that we do not set any tracking cookie, all the cookies with the prefix crisp-client/ are used for technical or chatbox service purposes only.
XSRF-TOKEN	necessary	7 days	is a security measure that helps verify the legitimacy of requests made to a web application, protecting against CSRF attacks by ensuring that the requests originate from the same site and user that initially received the token. This helps prevent attackers from tricking authenticated users into unintentionally performing malicious actions on the web application.
_ga_	performance	1 year and 1 month	primary purpose of the _ga cookie is to track unique users across browsing sessions. The randomly generated client identifier allows Google Analytics to recognize users returning to a site and attribute their activities to the same user. Google Analytics uses data collected from the _ga cookie to provide website owners with insights into how users interact with their sites. This includes information such as the number of visitors, the pages they visit, the duration of their visits, and the geographic location of users.
_fbp	performance	83 days	is associated with Facebook Pixel, which is a tool provided by Facebook for website owners to track the actions of users on their websites. The primary purpose of the _fbp cookie is to help Facebook optimize and measure the effectiveness of advertising campaigns on its platform.
_hjSessionUser_	functionality	365 days	used to set when a user first lands on a page; persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites; ensures data from subsequent visits to the same site are attributed to the same user ID.
AMP_	functionality	1 year	used to collect data on how users interact with AMP-enabled pages. This information can include metrics such as page views, user engagement, and load times. Analytics data helps website owners and developers understand the performance of their AMP content.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this Website.

You can choose to opt out of this type of cookies permanently by going to http://www.networkadvertising.org/choices .

Please note, that if you delete your cookies after having opted out, we will no longer know that you have opted out, so the banners from our third party service providers will reappear when you visit other selected websites (see below).

We currently do not support any ‘Do Not Track’ browser settings. This is because no common Internet Standard has been developed to specify what ‘Do Not Track’ entails. Please refer to the Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/ .

How to contact us

If you have any questions about this Cookies Policy or the information, we hold about you:

61 Bridge Street, Herefordshire, Kington, United Kingdom, HR5 3DJ

[email protected]

Changes to this policy

We may change this policy from time to time, when we do we will inform you via our official communication channels.