Privacy policy
Introduction
Last updated: November 2023
We ask that you read this Privacy policy carefully, as it is our promise to you not to sell your data or use it to apply for a loan. Here, we explain, how, why, and by whom your passwords, emails, cheeky messages, and other information may be collected about you. We also assure you in this Privacy policy, that your personal information is safe and used only so you can enjoy OnlyMonster.
We ask that you read this Privacy policy carefully as it contains important information on how and why your data (meaning information that personally identifies you) is collected, stored, used, and shared when you use our website, our OnlyMonster Browser, and Chrome Extension connected with the same website, collectively referred to as to the "OnlyMonster". This Privacy policy also sets out your rights about your data and how to contact us and supervisory authorities in the event you have a complaint.
This policy should be read together with our Terms and Conditions (hereinafter the “Terms”) and Cookies Policy. All terms not defined in this Privacy policy have the same meaning as in our Terms.
How this Privacy policy applies
Regarding our use of your data we are regulated under the General Data Protection Regulation (which applies across the European Union), the Data Protection Act of 2018, the UK General Data Protection Regulation (UK GDPR), Privacy and Electronic Communications Regulations (PECR) (that apply across the United Kingdom), and the California Consumer Privacy Act (CCPA) (that apply across the California state of the USA) and we are responsible as “controller” of your data for those laws.
To provide you with certain services, we use third-party service payment providers, namely PayPro Global and others.
Please read these policies carefully. By checking the boxes, you form a contract with us and confirm that you accept this Privacy policy, as well as the Terms and Privacy policies of our thirdparty service payment providers (where applicable).
Do not use OnlyMonster unless you completely understand and accept the above-mentioned Terms and Privacy policies.
Also, note that when using OnlyMoster, you may be offered to follow links to other websites, apps, or services that we do not own or control. We are not responsible for the privacy practices of these other websites, apps, or services, and we recommend that you review the privacy policies of each of these websites, apps, or services before using them or sharing any personal data.
Source of Personal data we receive
We receive your personal data from:
- you when you directly provide us with information about you, for example, when registering your account;
- automatic collection when you use OnlyMonster, for example, cookies. To read more about our use of cookies and similar technologies, please refer to our Cookies Policy;
- third parties that provide us with information about you.
You retain your right to share or not to share your data with us, but sometimes we need certain information to provide you with OnlyMonster. We use the personal data we receive and collect based on a legal basis and following the purposes described below.
In addition, we may collect data that is not capable of identifying you or is otherwise not associated or linked with you, such as de-identified, aggregated, or anonymized information. This type of data is not personal data, and our use of such data is not subject to this Policy.
Legal basis
As we mentioned before, we are regulated under certain personal data protection laws. Therefore, we only have the right to collect, store, use, and share your data based on a particular legal basis.
First, we obtain your explicit consent to use your data for a specific purpose described below.
Second, our use of your data is necessary for the performance of a contract between OnlyMonster and you.
Third, the use of your data constitutes our legitimate interest, as we also want to, for instance, improve the performance of OnlyMonster and ensure the safety and security of your use of OnlyMonster.
Fourth, in particular cases required by law, we might be legally obligated to process your personal data.
Purposes
Our purposes to collect, store, use, and share your personal data are the following:
- to provide you with OnlyMonster and perform our contract with you, for instance, so you can create an account, interact with members, and enjoy the usability of OnlyMonster;
- with your explicit consent to communicate with you about OnlyMonster, services, and offers, to send you marketing and promotional materials from OnlyMonster and our third parties via email, messengers, any future online communication tools, and OnlyMonster. The personal data we obtain from you for this purpose does not have to be provided by you to continue to be a user of OnlyMonster;
- to detect, diagnose, troubleshoot, and fix issues with OnlyMonster and provide you with customer support;
- to verify and authenticate your identity to prevent illegal activity on OnlyMonster and your account;
- to analyze the performance and facilitate the functionality of OnlyMonster;
- to improve your experience from OnlyMonster by providing you with personalized services, recommendations, and features, and to measure the feedback;
- to comply with legal obligations, such as tax compliance;
- reacting to legal requests from regulatory agencies, law enforcement bodies, courts, and other bodies and authorities;
- to process your purchases, payments and to provide information on transactions, including in the form of relevant receipts;
- to comply with our policies.
Categories of Personal data we collect
For each purpose described above, we collect, store, use, and share different types of personal data. We explain it all below.
Information you may provide us with directly
| Categories of personal data | Users | Creators |
| Account information |
|
|
| Payment information |
Note 1: the exact personal data collected and used will vary depending on the payment method. Note 2: Any payments made to us are processed by our third-party payment providers. We do not receive your full payment card number, payment card expiration date, or the security code. Instead, the payment provider provides us with a "token" that represents your account, your payment card's expiration date, payment card type and last four digits of your payment card number. |
|
| Communications information | emails and messages, that OnlyMonster sends to you, that you send OnlyMonster and other users and members | |
| Tax information | sales tax ID or VAT number, if applicable |
What information we collect on our own from your use of OnlyMonster
We automatically collect information related to:
| Type of information | Information |
| How you access the Platform |
your IP address or unique device identifier your device type your operating system and platform your Creators session status |
| How you use the Platform |
login details what pages you visit how you interact with those pages links you click on your search queries browsing history Note: this list is not exhaustive |
We use cookies where necessary (to allow you to browse OnlyMonster and access certain pages of the website) and, with your consent, we will use cookies:
- for performance on the website, OnlyMonster Browser, and Chrome Extension (e.g. to analyze how users interact with OnlyMonster to improve OnlyMonster)
- for OnlyMonster functionality (e.g. saving your logged-in status)
More information on our use of cookies, including how to delete or block cookies, can be found in our Cookies Policy. In some cases, data collected from cookies will be in a de-identified, aggregated, or anonymized format.
What information do we get from third parties
We use the services of third-party service providers to operate OnlyMonster and provide you with the services.
For example, we use Google tools to track your interaction with OnlyMonster and collect certain information, for example, your IP address, operating system, web browser, and the time, frequency, and duration of your visits to OnlyMonster. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/ .
To make your usability of the OnlyMonster more comfortable, we use the Crisp webchat interaction platform. You can learn about Crisp's practices by going to https://crisp.chat/en/privacy/ .
We also may use information collected by our third-party payment service providers to process payments on OnlyMonster.
Who we share your personal data with
We ourselves may specifically share some of your personal data. Thus, we may share your personal data:
- with our employees and/or contractors when we use your personal data in support of any of the Purposes and with a view of providing OnlyMonster. A contractor and/or employee may be located anywhere globally, and therefore such transfer will be subject to our employment agreement and contractor agreement (as applicable) in accordance with article 44, article 46 and article 49 of the GDPR;
- with our third-party payment service providers for the purpose of effecting payment transactions to enable the provision of OnlyMonster;
- with a third party after a proper request was made within the powers of such party in support of compliance with the AML Regulations;
- with all authorities after they make a request for your information, if there are legal grounds for it;
- other entity/entities as part of a sale, merger or change in control of OnlyMonster, or in preparation for any of these events. Any other entity that buys OnlyMonster or part of OnlyMonster will have the right to continue to use your personal data, but only in the manner set out in this Privacy policy.
How long your personal data will be kept
We will keep all the personal information that was collected, stored, used, and shared for every other purpose it was collected, stored, used and shared for as long as necessary to fulfill these Purposes and for as long as your account is active. You can delete your account or certain personal data or send us a request to delete your account.
International Data transfers
We may store or transfer personal data within and outside the European Economic Area (EEA) for the purposes stated in this policy. If so, we will comply with the applicable laws relating to data transfer outside the EEA.
Some of our third-service providers are located in the United States, where the level of personal data protection may not be the same as in the EU or the UK. We take all necessary steps towards securing your personal data and its transfer, and our third-service providers utilize different safety mechanisms, like Standard Contractual Clauses approved by the European Commission.
However, you must understand that some risks to the security of the data may exist and you agree to this by agreeing to our Terms and this Privacy policy.
Your rights
Under the GDPR, you have a number of important rights regarding your personal data. Thus, you have the right to:
- get fair processing of information and transparency over how we use your use personal data;
- access to your personal data and to certain other supplementary information that this privacy policy is already designed to address;
- request us to correct any mistakes in your information which we get access to;
- request us to erase the personal data concerning you in certain situations, unless longer retention periods are necessary under law;
- receive the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
- object at any time to the processing of personal data concerning you when we are sending you marketing and promotional materials;
- object to decisions that legally or in similar manner concern you being made automatically, like checking the boxes;
- object in certain situations to our continued use of your personal data, or restrict our use of your personal data, for example, when you opt out of our use of cookies. To read more about it, please refer to our Cookies policy;
- claim compensation for damages caused by our breach of any data protection laws to a supervisory authority at your usual place of residence or work or our company headquarters. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals' rights under the General Data Protection Regulation.
You can exercise the rights enumerated above:
- by contacting us via email at [email protected];
- providing us with the details of your request.
You can disable your account by sending us a written request with the subject “Delete Account” to [email protected]. It may take up to 30 (thirty) days for the account to be disabled.
If you would like to unsubscribe from any promotional email newsletter you can also click on the “Unsubscribe” button at the bottom of the promotional email newsletter or by sending a written request with the subject “Unsubscribe” to [email protected]. It may take up to 30 (thirty) days for this to take place (but usually happens automatically).
Keeping your personal data secure
We have appropriate security measures set in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it and in relation to our purposes to collect, store, use, and share your personal data listed above. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
You can get detailed information on how to protect your information and your devices against fraud, identity theft, viruses, and many other online problems by visiting https://www.getsafeonline.org .
Children's Information
OnlyMonster.ai does not knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not attempt to register for OnlyMonster or send any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us with personal information, please contact us immediately at the email address provided in the "Contact Us" section of this policy.
Changes to this Privacy policy
You will be informed about all and any changes in this Privacy policy via our official communication channels 14 days prior to the day the changes take effect. If you object to any changes, you may delete your account. You acknowledge that if you continue to use OnlyMonster after we publish or send a notice about our changes to this Privacy policy, that means that the collection, use, and sharing of your personal data is subject to the updated Privacy policy.
How to contact us
We hope that we can resolve any query or concern you raise about our use of your information. Contact us via email: [email protected], through our Contact Us feature, or through our support chat.