Payment and Refund Policy

Last Updated: November 2023

All terms not defined in this Payment and Refund Policy have the same meaning as in our Terms and Conditions.

NOTE: We may provide you with a free trial period to evaluate the capabilities of OnlyMonster. This period will last 7 days with the possibility of using all product functions. You don't need to link your credit card in such a case.

Payment Processing

We use various electronic payment services, such as PayPro Global and others. All transactions are processed through third-party payment processors. By making a payment, you authorize OFMS and its payment processor to charge the full amount of the transaction, including any applicable fees, to your selected payment method.

You can purchase the Subscription with the following payment methods, such as Mastercard, VISA, Google Pay, Apple Pay, PayPal, and Alipay. This list is not exhaustive.

Please be aware that payment card issuers may charge additional fees for transaction processing or currency conversion.

Your credit card or debit card will only be charged when you click on the “Make a Payment”, “Buy”, “Pay” or “Confirm” button.

All payments by credit card or debit card need to be authorized by the relevant card issuer.

Subscription Plans

OnlyMonster offers various Subscription plans, which mostly depend on your Creator's income. Subscription plans may be subject to additional terms and conditions, which will be disclosed at the time of purchase. If you want to know more about our Subscription plans, please look here.

Automatic Renewal

If You choose to auto-renew the charge of the Subscription, all Subscription plans automatically renew 72 hours before the end of the subscription period, unless you cancel the subscription before the renewal date. If you do not cancel, we will automatically renew your Subscription and charge your selected payment method at the then-current Subscription rate.

Refunds

We do not offer refunds, except as required by applicable law. You get access to OnlyMonster immediately after purchasing the Subscription. After that, our supply of OnlyMonster is considered complete, and your right to cancel or withdraw from the agreement is lost from this point. If you believe that you are entitled to a refund, please contact us at [email protected] and we will review your request, but we do not guarantee that your request will be satisfied. If your request for a refund is satisfied, you will get your refund in up to 7 business days to the original payment method.

Payment Disputes

If you dispute a payment made for OnlyMonster, you agree to first contact OFMS to attempt to resolve the dispute. If we cannot resolve the dispute, you may contact your payment provider or credit card issuer to initiate a chargeback.

Changes to Payment and Refund Policy

OFMS reserves the right to modify this Payment and Refund Policy at any time without prior notice. Any changes we make will be effective immediately upon their posting on our Website. Your continued use of OnlyMonster after we post changes to this policy constitutes your acceptance of those changes. It is your responsibility to review this Payment and Refund Policy periodically for any updates or changes.